Important Guest Information

• Check in a minimum of 30 minutes prior to tour departure time
• Ticketing and check-in is available at either Harbor Place building at 1 West Street, home of Oli’s Trolley Gift Shop, or Harborside Inn at 55 West Street, home of Oli’s Trolley Station, the starting point for all tours. See map.
• Restrooms are available at Oli’s Trolley Gift Shop, Oli’s Trolley Station and all the stops on our tours.
• Bring a sweater, or light jacket
• Wear comfortable shoes that are appropriate for outdoor activities
• Snacks and nonalcoholic drinks allowed on board which can be purchased at Oli’s Trolley Gift Shop
• We suggest bringing a box lunch on our 4 hour tour to enjoy a picnic in Acadia National Park at one of our 4 -30 minute stops.
• Because our tours are fully narrated please limit talking to a whisper and turn off your cell phones for the enjoyment of our guests.
• Parents please monitor and control the behavior of your Children for the enjoyment of our guests.
• For parking info click on the menu and then click on Visitor Parking Information
• For the comfort and enjoyment of all our guests we don’t allow pets. The only exception is service dogs.

Cancellation

• A 24- hour notice along with your booking number is required for a full refund on trolley tickets.

• Bar Harbor is a tender port; please allow a minimum of 30 minutes for tender service ship to shore. Tender service will take you to Harbor Place building at 1 West Street, home of Oli’s Trolley Gift Shop, or Harborside Inn at 55 West Street, home of Oli’s Trolley Station, the starting point for all tours. The tendering destination is determined by the cruise line.
• Ticketing and check-in is available at either location. See map.
• International cruise passengers coming from Canada please allow extra time for customs and immigration. Please note we are in the Eastern Time Zone.
• Check in a minimum of 30 minutes prior to tour departure time
• Restrooms are available at Oli’s Trolley Gift Shop, Oli’s Trolley Station and all the stops on our tours.
• Bring a sweater, or light jacket
• Wear comfortable shoes that are appropriate for outdoor activities
• Snacks and nonalcoholic drinks allowed on board which can be purchased at Oli’s Trolley Gift Shop
• We suggest bringing a box lunch on our 4-hour tour to enjoy a picnic in Acadia National Park at one of our 4 -30-minute stops.
• Because our tours are fully narrated please limit talking to a whisper and turn off your cell phones for the enjoyment of our guests.
• Parents please monitor and control the behavior of your Children for the enjoyment of our guests.
• A 24- hour notice along with your booking number is required for a full refund on trolley tickets.
• For cruise ship passengers a full refund is available if your ship does not come into port.  Guests will be responsible for contacting Oli’s Trolley @ 207 288 9899 and providing their booking number within 7 days of the tour date.